GBR Refund Policy
1. Introduction
At GBR Group - FZCO ("GBR"), we are committed to providing high-quality services. This Refund Policy outlines the conditions under which refunds are provided for our online personal finance course and membership services. By purchasing our services, you agree to the terms outlined in this policy.
2. Refund Eligibility
Refunds are available under the following conditions:
Users are entitled to request a refund within 15 days from the date of purchase.
To qualify for a refund, users must not have accessed the course beyond the first module or participated in any live events (weekly calls, dinners, or other events).
3. Refund Process
Refund requests should be made via email to [email protected]. The request must include your full name, email address, and details of your purchase.
Refund requests will be acknowledged within 2 business days, and if approved, the refund will be processed within 7 business days to the original payment method.
4. Loss of Access
Once the refund is processed, users will lose all access to the GBR online course, live events, and the GBR community. This includes any ongoing or future events, calls, or content.
5. Non-Refundable Items
Refunds are not available:
After the 15-day refund period has passed.
If the user has accessed more than the first module of the course or participated in any live events.
For any portion of an unused membership period beyond the refund window.
6. Cancellation of Membership
Users may cancel their GBR membership at any time. However, no refund will be provided for the unused portion of the subscription unless the cancellation occurs within the 15-day refund period.
7. Changes to the Refund Policy
GBR reserves the right to modify this Refund Policy at any time. Users will be notified of any changes via the GBR website or email.
8. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at [email protected].